e-Tobaccos.com - Frequent Questions

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Thank you for a quick delivery and the tracking facility was brilliant. I will definitely use you ag...[Read More]
D. Ali

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sales@e-Tobaccos.com

Frequent Questions

Who are you? We are based in the EU and we enjoy a full warehouse, office and 6 full time employees. We are registered as a trading company and pay all our taxes. This is not a man on its back room operation as many others in the Internet. We are a full and legal business that you can trust.
Are your products taxed? Absolutely! All of our cigarettes and tobacco products are taxed in an EU country and carry taxation stickers to prove this. Basically, because the goods are being shipped to another EU member state, a single point of taxation applies.
Do you accept other methods of payment? Yes, Bank Wire Transfer. Please contact us by e-mail to provide you with our bank account details.
How safe is buying from e-Tobaccos? e-Tobaccos is a authenticated site using the Secure Layer Protocol (SSL) to offer secure buying by encrypting to and from our secure shop. Furthermore, all the credit card details are printed in paper and deleted from our servers. The printed information is kept secured in our warehouse.
Who can buy from you? You must be at least 18 years or older to order tobacco products. All orders will be validated before shipping.
Can I resell the tobacco? NO, The tobacco products sold on this site are intended for personal use only.
What is the quality of your tobacco? Our cigarettes are fresh and smooth. NO stale tobaccos. NO harsh smoke. You will find this to be true with the first one you light up!
Are your Cuban Cigars Original? We only sell original Cuban Cigars with all the Cuban and Spanish seals intact as well as the Quality stamp from Altadis for some selected cuban cigars. Spain is the biggest importer of cuban cigars in the world and that is the reason why we can offer the best original cuban cigars at the best price.
Can the prices change? The price is fixed in Euros. Our prices in other currencies are only as a guidance. If you pay in a currency different to Euros the final price you pay might slightly fluctuate depending on the exchange rate that your credit card company applies on the day.
I have another question... If you have any questions or comments, please do not hesitate to contact us on our email.

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